How we collect, use, and protect your personal information
Trading Brain 4u ("we", "us", or "our") is a SEBI Registered Research Analyst (Reg. No. INH000009418) operating under SEBI (Research Analysts) Regulations, 2014. This Privacy Policy describes how we collect, use, store, and protect the personal information of users ("you" or "Client") who visit our website or use our services. By using our website or services, you consent to the practices described in this policy.
We collect the following categories of personal information:
Full name, date of birth, PAN card number, and other KYC-related information as required under SEBI regulations.
Email address, phone number, postal address, and WhatsApp number for service delivery and communication.
Investment objectives, risk appetite, trading capital, experience level, and preferred market segments.
IP address, browser type, device information, pages visited, and time spent on our website via cookies and analytics.
Transaction ID, UTR number, and payment confirmation details. We do not store full card or bank account numbers.
Correspondence via email, WhatsApp, or phone for service queries, complaints, or feedback.
Your information is used solely for legitimate business and regulatory purposes, including:
We do not sell, rent, or trade your personal information to any third party for marketing purposes. Your data may be shared only in the following limited circumstances:
We will never share your personal or financial information with any third party for commercial gain. Any sharing is strictly limited to the circumstances described below.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction:
Please note that no method of data transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
You may disable cookies through your browser settings. However, disabling cookies may affect certain website features.
We retain your personal information for as long as necessary to:
Upon expiry of the retention period, your data will be securely deleted or anonymised.
As a client, you have the following rights regarding your personal information:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data, subject to legal retention requirements.
Object to processing of your data for certain purposes.
Request transfer of your data in a structured, commonly used format.
Withdraw consent for data processing at any time (may affect service delivery).
To exercise any of these rights, contact our Grievance Officer (details below). We will respond within 7 working days.
Our website may contain links to third-party websites (SEBI SCORES, Smart ODR, BSE, NSE, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are intended for adults (18 years and above) who are legally permitted to invest in securities markets in India. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.
This Privacy Policy is governed by the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of courts in India. By using our services, you consent to the collection and use of your information as described in this policy.
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify clients of significant changes via email or a prominent notice on our website. The "Last Updated" date at the top of this page indicates the most recent revision.
Your continued use of our website or services after any update constitutes acceptance of the revised policy.